Dear Customer, please note that you generally do not need to notify us of changes to your name or address, as this information is automatically updated in our customer records from the Population Information System. Read more at S-Etukortti.fi:

Bonus purchase transactions for hotel accommodation are generally recorded a couple of days after the end of your stay. Read more at S-Etukortti.fi:

Bonus purchase transactions from LähiTapiola and other bonus partners are generally shown in the bonus purchase accumulation only toward the last days of the month in which the invoice is paid, or, if the invoice is paid right at the end of the month, in the month following the invoice payment month. Read more at S-Etukortti.fi:

Card blocking notifications can be made by calling 020 333 (available 24/7; from abroad +358 20 333). Ordering a cash card to replace a lost or damaged one, as well as for a new family member, can be done by logging in to S-Etukortti.fi with your S-login. Read more at S-Etukortti.fi: